EVALUATION + ASSESMENTS
To see what really happens inside your business, you need an outside, expert, objective perspective. A team that specializes in restaurant consulting who can assess each and every aspect of your operation: from front of house and back office restaurant services, to personnel and purchasing to menu design and everything in between. That’s S/H/A.
How Do We Do This?
We assess, evaluate and make recommendations at a level that matches your needs. We review your business from subjective, objective, and critical perspectives to create the most efficient, effective, and direct plan.
Our experienced team of evaluators, operators, systems experts, managers, attorneys, and accountants dig in to find ways to improve operations by implementing systems and training staff to fully understand what is working — and what isn’t.
The Result?
Our deliverable is based upon clear, factual reporting, and qualitative and quantitative findings to guide improvements and set new standards of performance. Solid information yields solid recommendations.
Restaurant P&L Analysis – Impact Service
Whether you’re overwhelmed by your restaurant’s profit and loss statement or feel like you know it like the back of your hand, S/H/A is committed to working with you to evaluate, analyze and improve your restaurant’s P&L statement. We are experts in:
• Line-by-line analysis and P&L “scrubbing”
• Three to 10 points of new profit generated
• Structured budgeting process created
Get in touch with S/H/A today, and see how your restaurant can benefit from a customized assessment.
FOOD + MENU DEVELOPMENT
Our collective food knowledge and industry passion come together in our development of menus and recipes. We are skilled at creating and implementing custom, imaginative, and award-winning menus items, signature dishes, comprehensive offerings, and seasonal direction for all types of concepts. No matter where a restaurant may be in the menu process, we jump into the brand, study the competition, conduct a detailed menu analysis for existing operations, and provide our exclusive Menu Engineering Analysis to offer solid recommendations for a new menu program or enhance an existing one.
Our team of seasoned operators, executive chefs, and systems experts work behind the scenes to develop innovative menu design to evolve a concept to the next level of profitability and great reviews. Get in touch with us today to see how we can help you.
Menu Concepts
While you are running your business, our team of seasoned operators, executive chefs, and systems experts will work behind the scenes to develop an innovative restaurant menu design to launch your concept to the next level of profitability and rave reviews.
We understand that there should be intentional strategy behind the development of a menu concept that takes many different factors into consideration, including:
• sourcing of ingredients, purveyors, and product partner relationships
• equipment needs to prepare menu items to exacting standards
• cross-utilization of ingredients and foods to balance costs and make preparation efficient
• stacking of day parts and menu options for flexibility and service to your target guests
• understanding seasonality and how it can positively affect menu offerings
Beyond that, once you’ve got an overall menu concept that conveys the brand and your vision, the next critical step is knowing how good menu design – the pages that your guests will hold in their hands – is a mix of information, temptation, education, psychology, and action.
S/H/A PROFIT BUILDING BLOCKS
In the Assessment phase, we examine all factors that may affect profitability. It’s what we call the ‘BUILDING BLOCKS Evaluation.’ Your operation may be designed for high volume in a great setting that performs efficiently, but it should run with a balance of premium profit and increasing returns as revenue grows.
Using BUILDING BLOCKS as a guide, we position your business to produce profit even with substantial revenue changes. We look at brand positioning, real estate costs, kitchen and bar throughput, check average and dine time, among other functional points, to see the true potential of your business.
We also look at performance ratios and health of the business targets. These targets vary by concept, but if you’ve got a solid foundation, you can more easily achieve realistic goals. From the profit foundation, you’ll create an enterprise with longevity and increased growth potential, thrilling both your investors and your guests.
FOH SERVICES + SYSTEMS
Restaurant guests interact with front desk hosts, servers, bartenders, and other service staff most often, so shouldn’t you have the best front of house services, procedures, training, and standard operating practices in place?
We position staff and align front of house systems to optimize your relationship with your guests, enhancing and improving the experience from the reservation to the guest check transaction.
Bar, Mixology & Beverage Development
Whether you’re a bar-only concept or the bar is part of your larger project, beverage and mixology can be a great source of income and create a following among your guests.
With experts in mixology, custom cocktails, bar products, operations, and libations, we can take your business’s beverage and bar services to the next level.
Bar Operations
Operating a bar properly and efficiently takes time, talent, and resources. We create and customize bars and relevant services for top efficiency in this high-profit zone, from POS transactions to training the right talent behind the bar. The craft of bartending and mixology are center stage, and it’s the minute details that make all the difference.
A great bar has confident talent, true brand ambassadors, an enticing menu, and the tools and resources to stand out.
Restaurant Back Office
A well-run back office translates to a strong operation. Whether you’re running a restaurant, a hospitality enterprise, or another food service operation, the back office is essential for success. Though invisible to guests, having a restaurant back office with the proper inventory management system, POS system, and reservation system can make running the shift and the restaurant much easier.
If you’re looking to set up or improve your restaurant’s back office operations, S/H/A can help you find the right solutions. From turnarounds to rebuilding back offices from scratch (and not just rearranging the furniture!), we know that allocating time and attention for running budgets, invoicing, ordering, staffing needs, and even having the right playlists have to be done without zapping resources.
Get in touch with us today and see how our team of experts can help you get your restaurant’s back office system to run better than ever.